Privacy Policy

Last Updated: 5 February 2026

Introduction

Info Equilibrada ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website infoequilibrada.com.

Information We Collect

Information You Provide

When you contact us through our website, we collect:

• Name
• Email address
• Phone number
• Message content

Automatically Collected Information

We may collect certain information automatically when you visit our website:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing information
• Improving our website and services
• Analyzing website usage and trends
• Complying with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Your consent when you submit a contact form
• Our legitimate interests in operating and improving our website
• Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website (subject to confidentiality agreements)
• Law enforcement or regulatory authorities when required by law

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for up to 2 years.

Your Rights

Under GDPR and Slovenian data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner of Slovenia

To exercise these rights, contact us at info@infoequilibrada.com.

Children's Privacy

Our website is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us:

Info Equilibrada
Dolenjska cesta 184
1000 Ljubljana, Slovenia
Email: info@infoequilibrada.com
Phone: +386 59 075 200